STANDARDS & ACCREDITATION
The MSA Code of Conduct
The Code of Conduct (COC) reflects the medical surplus recovery community's collective commitment to adhere to quality practices and ensure organizational integrity.
Published in 2013, the COC includes voluntary standards developed with national medical donation expert participation and subsequently adopted by the founding Medical Surplus Recovery Organization (MSRO) members of the MedSurplus Alliance.
The COC standards focus on best practices to receive, sort, repair, package, and ship new or used medical products.
However, we also encourage donors, recipients, and other stakeholders to use the Code of Conduct to evaluate their medical donation program practices and identify qualified MSRO partners.
The MSA Accreditation program is the formal evaluation of the capacity to adhere to the MSA Code of Conduct and World Health Organization donation guidelines.
Guidelines and tools are available to help medical volunteers ensure that short-term global health activities are conducted ethically and make beneficial contributions to the health and well-being of communities around the world.
NOTICE: The Code of Conduct review and revision process begins in 2021. Contact us if you are a donor, intermediary, or recipient, and you would like to participate in the process.