The MSA Code of Conduct
The Code of Conduct (COC) reflects the collective commitment of the medical surplus recovery community to adhere to quality practices and ensure organizational integrity.
Published in 2013, the COC includes voluntary standards developed with the support of national medical donation experts and subsequently adopted by the founding Medical Surplus Recovery Organization (MSRO) members of the MedSurplus Alliance.
The COC standards focus on MSROs that receive, sort, repair, package, and ship new or used medical products.
However, we also encourage donors, recipients, and other stakeholders to use the Code of Conduct to evaluate their medical donation program practices and to identify qualified MSRO partners.
The MSA Accreditation program is the formal evaluation of the capacity to adhere to the MSA Code of Conduct and World Health Organization donation guidelines.
Trip planning guidelines and tools are available to ensure that short-term global health activities are conducted ethically and make beneficial contributions to the health and well-being of communities around the world.