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The MSA Code of Conduct 

The Code of Conduct (COC) reflects the medical surplus recovery community's collective commitment to adhere to quality practices and ensure organizational integrity.


Published in 2013, the COC includes voluntary standards developed with national medical donation expert participation and subsequently adopted by the founding Medical Surplus Recovery Organization (MSRO) members of the MedSurplus Alliance.  


The COC standards focus on best practices to receive, sort, repair, package, and ship new or used medical products.


However, we also encourage donors, recipients, and other stakeholders to use the Code of Conduct to evaluate their medical donation program practices and identify qualified MSRO partners.

Accreditation Program

The MSA Accreditation program is the formal evaluation of the capacity to adhere to the MSA Code of Conduct and World Health Organization donation guidelines.  

Resources for Short-Term Medical Aid

Guidelines and tools are available to help medical volunteers ensure that short-term global health activities are conducted ethically and make beneficial contributions to the health and well-being of communities around the world.


NOTICE: Thank you to everyone who contributed to the Code of Conduct review discovery process.  The next phase of the revision and feedback process is underway.

Click on the icons to review the standards and guidance.




Quality &



Monitoring & Evaluation