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Section 1. Organizational Effectiveness

An effective organization is a legal entity with a governance and operational structure committed to sustainable programming, integrity, excellence, and organizational transparency in serving qualified recipients without discrimination.

Standard 1.1 Governance
The organization has an appointed or elected Board of Directors, enabling governance that is fair and impartial, and responsible for overseeing all organizational operations.

PE 1.1.1 The organization has a written mission, vision, and/or values statement.

PE 1.1.2 The organization has written bylaws, policies, and procedures that are approved by the Board of Directors.

PE 1.1.3 The organization identifies the members of a Board of Directors, and the selection process, duties, and policies of the members are written in bylaws and/or Board policies.

Standard 1.2 Policies & Procedures
The organization has written policies and procedures that guide operations, pertaining to anti-discrimination, conflict of interest, a code of ethics, and responsible donations, and compliance with law and regulation.

PE1.2.1 The organization has a written Anti-Discrimination Policy that applies to and protects the rights of all paid and unpaid personnel. The policy, at a minimum, documents the following: assurance of fair treatment; a commitment to pluralism; gender, minority, and sexual orientation equity; and hiring policies.

PE 1.2.2 The organization has a written Conflict of Interest Policy that applies to all paid and unpaid personnel and ensures that decisions are made free from issues of personal interest or benefit of any party in the decision-making process. The policy includes steps the organization takes when the conflict of interest policy is not met.

PE 1.2.3. The organization has a written Legal and Ethical Commitment Policy that requires directors, employees, interns and volunteers to follow all applicable laws and clear guidance on following the organization's values and ethos in their work

PE 1.2.4 The organization has a written Responsible Donation Statement that reflects the WHO's donation principles and guidelines and forms the basis for the responsible donation of medical equipment, medical devices, consumables, and pharmaceuticals

PE. 1.2.5 The organization provides services in accordance with all applicable laws, rules, regulations, and licensure requirements.

Standard 1.3 Financial Accountability and Transparency
The organization has policies and procedures to ensure appropriate, sound, and transparent fiscal practices.

PE 1.3.1 The organization has an audited annual financial statement conducted by an independent certified public accountant, and approved by the Board of Directors, that complies with generally accepted accounting principles (GAAP), the Financial Accounting Standards Board (FASB), and the Association of International Certified Public Accountants (AICPA) requirements, or international equivalents as applicable.

PE 1.3.2 The organization's most recent audited financial statements and IRS Form 990 are available upon request and/or online.

PE 1.3.4 The organization's valuation of products received and distributed is transparent, consistent, and compliant with Financial Accounting Standards Board (FASB)’s Not-for-Profit (NFP) Advisory Committee recommendations and with Generally Accepted Accounting Principles (GAAP).

Standard 1.4 Public Image, Information, Marketing, and Fundraising
The organization maintains truthful and consistent communications.

PE 1.4.1 The organization's public materials, marketing, and fundraising communications are truthful and consistent with its mission, vision, and values statements.

PE 1.4.2 The resources raised by the organization from donation appeals that reference specific purposes are restricted to meet the needs of those referenced specific purposes, unless the marketing and fundraising materials clearly state that donations received may also be utilized to meet the needs of other purposes.


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