5. Monitoring & Evaluation

5.1 Monitoring & Evaluation – General


5.1 Monitoring & Evaluation – General 

Organizations should have a process for evaluating the quality of their donations. Thorough evaluations should be conducted periodically and in partnership with recipient organizations. 5.1.1 General – Continuous Improvement The MSRO should have a plan in place to review the donation program.
5.1.2 General – Recipient Engagement The evaluation process should provide ready access to recipients so as to facilitate feedback. The MSRO and the recipient organization should agree to an evaluation schedule prior to a donation being made.  The MSRO and the recipient organization should then work together to ensure the evaluations are completed correctly and in a timely process.

Guidance: Organizations should involve recipients in the evaluation process for donation programs so as to learn from its successes and missteps.. This will help ensure that future programs are beneficial to both the MSRO and the recipient. This is necessary to resolve problems, evaluate installation and training, provide feedback and appreciation to donors, and learn how to improve the process, standards, and procedures.
Resources – 5.1 Monitoring Throughout the Donation Process
Centers for Disease Control – Program Evaluation Framework Resource Type: Website This resource is a practical tool that provides evaluation framework and organizes the steps and standards for effective program evaluation.
Source: Centers for Disease Control. Office of the Associate Director for Program. A Framework for Program Evaluation. Available at: http://www.cdc.gov/eval/framework/index.htm. Accessed on 9/3/13. 
World Health Organization – Guidelines for Drug Donations Resource Type – PDF This WHO resource provides information for over all drug donation program evaluation and provides a measure for which a program can be compared.
Source: World Health Organization. Guidelines for Drug Donations. Revised 1999. Available at: http://whqlibdoc.who.int/hq/1999/WHO_EDM_PAR_99.4.pdf. Accessed on: 9/3/13. 
Case Study – OCLUVELA Multi-Year Assistance Program Resource Type: Case Study This case study, supported by USAID evaluated World Visions programs in Mozambique, specifically around HIV/AIDS, hygiene, and other health related issues. It also looked at the food safety and storage capacity of the programs and population of the surveyed areas.
Source: World Vision. OCLUVELA Multi-Year Assistance Program. Available at: http://pdf.usaid.gov/pdf_docs/PNADR945.pdf. Accessed on: 9/3/13.
Program Development and Evaluation Resources Resource Type: Website This resource was developed by the University of Wisconsin-Extension and provide a tool for planning program evaluation as well as a tool to enhance program performance using the “logic model” In addition, there is an online course that compliments these tools.
Citation: University of Wisconsin. Cooperative Extension. Program Development and Evaluation. Available at: http://www.uwex.edu/ces/pdande/evaluation/. Accessed on: 9/3/13. 
USAID – Monitoring and Evaluation Indicators for Assessing Logistics Systems Performance Resource Type: PDF This document describes several indicators that are useful tools for monitoring and evaluating a logistics system.
Source: United States Agency for International Development. Project Deliver. Monitoring and Evaluation Indicators for Assessing Logistics Systems Performance. 2006. Available at: http://deliver.jsi.com/dlvr_content/resources/allpubs/guidelines/ME_Indi.pdf. Accessed on: 9/3/13.