Healthcare Providers & Donors

Resources for Healthcare Providers & Donors


MSA-Logo-Tagline-TransparentThe healthcare sector is a leader and key stakeholder in the product donation programs.  Healthcare providers, product manufacturers, distributors, and a range of donors all contribute product, funding and their time in an effort to help patients living without access to even the most basic healthcare services.  The MSA is engaging healthcare sector leaders through education, networking and joint projects designed to maximize and demonstrate the impact of quality medical donations.  Working together, stakeholders can significantly improve the quality of all medical product donations. 
    Far too many equipment, supply and pharmaceutical donation programs are driven by donor goals and do not engage recipients to determine what they want, need and can use.  We encourage new and experienced stakeholders to partner with qualified MSROs that demonstrate a commitment to adhering to WHO Guidelines and the MSA Code of Conduct. Read more to find out how to choose an MSRO partner.
      According to a Catholic Health Association 2011 report: Partnering with MSROs enriches the value of surplus donation programs by enabling more robust programs and delivering superior results on all measures. Members partnering with MSROs donate three times more often and are twice as likely to believe they have a strong program in place. More importantly, members that partner with MSROs (compared to those with in-house programs or other partners) are much more likely to report that their surplus donation programs deliver value. For instance, hospitals report that they are four times more likely to achieve environmental impact through partnering with an MSRO.  According the 333 hospitals and 36 health systems that participated; “partnership with MSROs helps systems realize mission, community, environmental, cost and public relations benefits.”     Catholic Health Association 2011 report: Medical Surplus Donation Study: How Effective Surplus Donation Can Relieve Human Suffering
        Partnering with a qualified a MSRO offers several important benefits:
        • Mission & Values:  Donating usable products supports a healthcare organization live their mission and values by helping to meet the needs of healthcare providers and their patients in developing countries.
        • Employee Satisfaction:  Many healthcare facilities and healthcare providers are involved in medical mission trips.  Donating products to support these and other programs is a source of pride for staff and investment in social responsibility by helping to address healthcare gaps around the world.   
        • Environmental Impact: Donation programs are part of sustainability and responsible materials management programs.  Diverting usable product from disposal and entering landfills extends usable life of a product.
        • Financial Benefits:  Donating usable products reduces disposal costs and may be tax deductible.
        We want to make it easier for the healthcare industry to partner with qualified and responsible MSROs that are committed to putting the needs of patients first.   The following section offers resources that can be used to choose and then evaluate medical surplus recovery programs.   The MedSurplus Alliance is also available to answer your questions and support your work.

          MSRO Code of Conduct


          The following tools and resources are designed to help a hospital create and manage an effective medical surplus recovery program. They address topics including General Medical Surplus Recovery Organization Research, Medical Surplus Recovery Program Creation and Management, How to Select and MSRO, and Waste Management. General Medical Surplus Recovery Program Research Medical Surplus Recovery Program Creation and Management How to Select an MSRO Waste Management.

          General Medical Surplus Recovery Program Research


          CHA Medical Surplus Donation Study: How Effective Surplus Donation Can Relieve Human Suffering Resource Type: Research An 18 page report on the findings of the 2010 study of how CHA-members can alleviate human suffering in developing countries through the donation of of medical surplus.
          Source: Catholic Health Association. CHA Medical Surplus Donation Study: How Effective Surplus Donation Can Relieve Human Suffering. 2011. Available at:http://www.chausa.org/docs/default-source/general-files/b5c12ee8b2084119b16cd7bd86752e221-pdf.pdf?sfvrsn=0
          International Outreach Webinar: Advancing Mission Through Medical Surplus Donation Resource Type: Webinar This webinar describes the finding of the 2010 CHA research study on how CHA-Member Organizations can help alleviate suffering through medical surplus recovery programs.
          Source: Catholic Health Association. International Outreach Webinar: Advancing Mission Through Medical Surplus Donation. 2011. Available at: http://eventcenter.commpartners.com/se/Meetings/Playback.aspx?meeting.id=363958
          WHO Considerations for the Solicitation of Medical Devices Resource Type: Guidelines This 2011 report was issued by the World Health Organization (WHO). It give an overview of the major issues and challenges surrounding the donation of medical devices. in addition, it offers best practices and considerations for making and soliciting donations.
          Source: The World Health Organization. WHO Considerations for the Solicitation of Medical Devices: WHO Meidcal Device Technical Series. Available at: http://whqlibdoc.who.int/publications/2011/9789241501408_eng.pdf

          Medical Surplus Recovery Program Creation and Management


          Medical Surplus Recovery Program Creation and Management Tools and Resource Responsible Redistribution of Medical Supplies & Equipment: Leading Practices for Hospitals & Health Systems Resource Type: Guidelines This document shares the findings of the 2012 research study that was conducted to determine what high-impact leading practices every hospital and/or health system should adopt when starting or expanding a medical surplus recovery program.
          Source: Catholic Health Association. Responsible Redistribution of Medical Supplies & Equipment: Leading Practices for Hospitals and health Systems. 2012. Available at: http://www.chausa.org/docs/default-source/international-outreach/responsible-redistribution-of-medical-supplies.pdf?sfvrsn=0

          How to Select an MSRO


          How to Select an MSRO Tools and Resources First Do No Harm: Assessing & Selecting High-Quality Medical Surplus Recovery Organizations Resource Type: Guidelines This guide was developed in response to a 2010 CHA-initiated research project. It identified Nine Key Drivers for Responsible Collection & Redistribution, that will help MSROs effectively serve CHA members and create a greater impact in the developing countries where the supplies are donated. This is an excellent resource for any hospital wanting to learn more about what to look for in a MSRO partner.
          Source: Catholic Health Association. First Do No Harm: Assessing & Selecting High-Quality Medical Surplus Recovery Organizations. 2012. Available at: http://www.chausa.org/docs/default-source/general-files/63d8835b0d25426a9dff5d481a084ecb1-pdf.pdf?sfvrsn=0
          Video – Medical Surplus Donation: First Do No Harm Resource Type: Video This video was created by the Catholic Health Association. It describes the First Do No Harm Report on how to select an MSRO partner and work with them effectively.
          Source: Catholic Hospital Association. Video. Medical Surplus Donation: First Do No Harm. Available at: http://www.youtube.com/watch?v=Pvok_GMWn0Y&list=UUfknJYu4Oti2laJj4j6zfvw&index=1&feature=plcp
          Catholic Health Association: Electronic Assessment Tool Resource Type: Tool This tool ask questions that relate to the Nine Key Drivers for effective Medical Surplus Recovery Organizations (MSROs). They can be used to assess a current or future MSRO partner.
          Source: Catholic Health Association. International Outreach: Assessment of MSRO Capabilities. Available at: http://sftest.chausa.org/msro/
          Catholic Health Association One-Page Flyer on the Nine Key Drivers for Assessing an MSRO Resource Type: Flyer This flyer describes the Nine Key Drivers for Assessing a Medical Surplus Recovery Organization (MSRO). It condenses the information in an easily understandable format that can be widely distributed.
          Source: Catholic Health Association. First Do No Harm: Assessing 7 Selecting high-Quality Medical Surplus Recovery Organizations. One-Page Flyer. Available at: http://www.chausa.org/docs/default-source/general-files/cac9abfad1a542b2a517867e3494bf801-pdf.pdf?sfvrsn=0

          Waste Management


          Waste Management Tools and Resources Greenhealth Tracker Resource Type: Tool This tool was created by Practice Greenhealth. It allows the user to record and analyze their custom waste volumes and costs. It also allows the user to analyze ways to reduce them. This is an excellent resource for any hospital wishing how to better understand and manage their waste.
          Source: Practice Greenhealth. Greenhealth Tracker. Available at: https://practicegreenhealth.org/tools-resources/greenhealth-tracker
          Energy Impact Calculator Resource Type: Tool “The Healthcare Energy Impact Calculator (EIC) estimates premature deaths, chronic bronchitis, asthma attacks, emergency room visits and more, by kilowatt hour per year. The EIC displays the projected number of incidents, estimates of medical treatment costs, their external societal costs, and the likely emissions permit costs for the green house gas carbon dioxide.”
          Source: Practice Greenhealth. Energy Impact Calculator. Available at: https://practicegreenhealth.org/tools-resources/energy-impact-calculator

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